Privacy Policy
Protecting your personal information and ensuring your privacy is our top priority. We will collect and use your information in strict accordance with this policy.
INFORMATION COLLECTION
Customers are required to provide accurate information when completing purchases, including:
Personal details
Full name, address (home/office), email, and phone number.
Payment information
Credit card details (card type, number, CVC code, expiration date, cardholder name).
Identification
A copy of an ID card or passport may be required for verification.
Cookies
Cookies are small data files stored on your device to enhance website functionality and personalize your experience. These may also be used for anonymous analytics. You can manage or disable cookies through your browser settings, but doing so may affect website functionality.
Web beacons
Web beacons are code snippets used for analytics, visitor tracking and other measurements. NUO only uses beacons for anonymous data collection.
PURPOSE OF DATA COLLECTION
Order processing
We collect personal information to process orders and provide services.
Transaction updates
Information is used to communicate important updates related to transactions.
Security & fraud prevention
Collected data helps prevent unauthorized access or fraudulent activities.
Customer support
Personal information allows us to handle customer complaints and inquiries.
Legal compliance
We adhere to legal requirements from authorized regulatory bodies.
For any inquiries or assistance, please contact NUO’s support team via marketing@gmail.com. We are dedicated to delivering excellence in every product & service.
DATA RETENTION
Customer information is stored indefinitely unless a deletion request is submitted, or the company is dissolved.
DATA ACCESS & SHARING
Personal data may be accessed by:
Internal management
NUO’s management team
Service providers
Third-party service providers integrated with NUO’s official platforms
Business partners
Event organizers and business partners
Regulatory authorities
Government authorities as required by law
Research & advisory
Market research and financial advisory firms
Legal & audit
Legal and audit entities
DATA SECURITY COMMITMENT
Confidentiality
NUO ensures the strict confidentiality of customer data under its privacy policies.
Controlled sharing
Customer information is never shared, transferred, or disclosed to third parties without consent, except as required by law.
Breach response
In case of a security breach, NUO will take immediate action, notify relevant authorities, and inform affected customers.
Secure transactions
Online transaction data is stored securely in a level 1 encrypted environment to prevent unauthorized access.
COMPLAINT & DISPUTE RESOLUTION
If you believe your personal data has been misused, please contact us at marketing@gmail.com with supporting evidence. We will respond within 24 business hours of receiving your complaint.
For any further inquiries, please reach out to our customer support team. Your privacy and data protection are our utmost priorities.
Contact Information:
– Email: marketing@gmail.com
– Response time: Within 24 business hours
– We are committed to resolving all privacy-related concerns promptly and professionally.